Frequently Asked Questions

Here you will find a growing list of common questions people seem to have...

Q: How long will it take to complete my site?
A: Typically the turnaround time is 1 week for smaller sites, up to 3 weeks for larger sites.

 

Q: What format should my images be in?
A: JPG, PNG and PSD formats are preferred.

 

Q: How should they be delivered?
A: If there are not an immense amount of images, you can just email them to us. Otherwise, yousendit.com, dropbox or plain old snail mail will work.

 

Q: What format should my text documents be in?
A: Please send us Microsoft Word documents or paste the text into an email.

 

Q: What about prices?

A: All quotes are done on an individual basis. After all, if you need a Mercedes, why would we charge you for a Ferrari? If you'd like to request a quote, please drop us a line using our Contact form and we'll gladly provide one.

Here is some information we'll need in order to be as accurate as possible with your quote:


  • How many pages do you need?
  • Is a shopping cart involved? If so, how many products do you have?
  • Do you already have your own logo?
  • Will someone else be designing the look and feel for your site?
  • If you will be providing us the images, are they already in digital format or do you need us to scan them for you?

Check out the Sample Site Map Diagram below to view an example of how to organize your site. Using this as a guide can greatly simplify figuring out what pages you'll need. If not, don't worry, we can help with this too.

 

Q: What forms of payment do you accept?
A: We accept Paypal, check, cashier's checks or money orders.

 

Q: What are your payment requirements?
A: We require 50% of the quoted price up front and the balance when you have signed off on the completed project.

 

Q: What about future updates?
A: If you need additions/changes in the future, just email us what you need done and we will provide you with a quote. Of you are more hands-on and comfortable with doing updates yourself, we can build a back end area to give you access to your files.

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